Working for us

Detailed job description and main responsibilities

1. Responsible for the provision of appropriate, high quality care to a defined caseload.
2. Responsible for workload planning and delegation of work to other team members, taking into account competence levels.
3. Undertake holistic assessments of need for the patient and family, which may be highly complex, using the appropriate model of care and evidence based practice.
4. Work in partnership with other professionals to enable patients/clients to be maintained in an appropriate environment, thus avoiding hospital admission. Provide advice to patients, clients and carers on a wide range of health issues to include health promotion, life style advice and health care.
5. Ensure that the team provides a high quality clinical service to its clients by participation in caseload and clinical supervision.
6. In conjunction with the team leader, develop new ways of working to provide a responsive service to patients with both planned and unplanned care needs.
7. Develop partnerships and joint working within other agencies as appropriate. Maintain registration in line with professional bodies.
8. Clinically lead, direct, mentor and support the team.
9. Support the team leader in the development of caseload management across the local health economy.
10. Acts as an advocate and champion for patients and/or clients.
11. Act as a role model to team members and students so that patients/clients receive the most effective care possible.
12. Contribute to the development of policy and services to reflect the needs of the local neighbourhood population.
13. Participate in the development, implementation, and monitoring of the clinical team contract/objectives.
14. Provide information to the team leader on staff and patient/client activity as requested, to enable the effective management of the team.
15. Support the team leader in the implementation of practice development, improvement and service modernisation initiatives.
16. Support the team leader by monitoring and recording sickness and absence, capability and other issues within the team, reporting them as soon as possible.
17. In conjunction with other caseload holders, provide day-to-day supervision and support for the team.
18. Support the team leader in providing induction to the local working environment, clinical services and policies for new team members and students.
19. Undertake personal development plans with other members of the team, as delegated by the team leader.
20. Act as an authorised signatory for mileage and time cards for submission to the team leader.
21. Communicate with the multi-disciplinary team to provide best outcomes for patients/clients; this may include organising case conferences related to highly complex cases.
22. Participate in individual and group supervision.
23. Monitor record keeping within the team and inform the team leader of any issues.
24. Support the training and development of team members who need to improve on the level of patient care delivery. This includes record keeping and improving clinical competency.
25. Support the implementation of any initiatives to improve quality within the clinical governance framework.
26. Participate in patient satisfaction reporting to improve patient care.
27. Work with the team leader to ensure achievement of your own personal development plan. 28. Maintain up to date knowledge and competence in line with professional and service requirements and demonstrate critical thinking, decision-making and reflective skills to ensure own professional development.
28. Support the Team Leader in creating an environment in which learning and practice development is fostered, evaluated and disseminated.
29. Facilitate effective learning within the area of practice for all students and practitioners.
30. Facilitate pre and post registration student placements within the team. Mentor and assess pre-registration students.
31. Participation in clinical audits and research, as required.
32. The post holder shall as necessary provide cover for and undertake duties of absent colleagues.
33. The post holder shall follow all the policies and procedures of the organisation.
34. Participate in individual and group supervision.

All post holders will agree to:

• Commit to the vision of supporting Mersey Care in becoming a leading organisation in the provision of community services, mental health care, addiction services and learning disability care, and in doing so fully utilise their skills and experience to support the objectives of the Trust.
• Role model the values of the Trust – Continuous Improvement, Accountability, Respectfulness, Enthusiasm and Support– in all activities and interactions with employees, service users and other stakeholders
• Challenge the stigma associated with mental health and learning difficulties.
• Comply with the Duty of Candour, defined by Francis as: 'The volunteering of all relevant information to persons who have or may have been harmed by the provision of services, whether or not the information has been requested and whether or not a complaint or a report about that provision has been made.
• Work across professional and organisational boundaries to improve services for all.
• Maintain their specific knowledge base and develop new skills.
• Value the contribution of the patient / service user voice.
• Operate within any organisational codes of practice or those from a relevant professional body.
• Respect equality and diversity across all areas of working practice and communications with staff, service users and other stakeholders.
• Take responsibility for the accurate and timely collection and recording of data and ensuring all personally identifiable information is protected and used only for the purposes for which it was intended.
• Comply with all health and safety legislation and local policies and procedures.
• Adhere to all organisational policies.
• Have knowledge and understanding of technology in the workplace which is sufficient to maintain their efficiency and also how technology can empower service users in a digital environment.
• Comply with the NHS Constitution in relation to the staff responsibilities that it sets out for NHS employees.